30 Day Return Policy in a LUMAS Gallery or Online
It can come to pass that LUMAS art appears different than expected in your space. That’s why we offer a return policy for our limited edition artworks that spans a full 30 days after your purchase from LUMAS.
You can return a work in a LUMAS gallery or have us arrange to pick it up at no charge by calling +1 212 219 9497 (Mon-Fri 10am-7pm). You will be compensated for the full purchase price, provided the artwork is not damaged and shows no signs of wear and tear.
This offer applies independent of the 14-day right to cancel as described in section 3 of our Terms and Conditions, and regardless of whether the order was placed online or in a gallery. This is a limited time offer and only applies as long as it appears on our website, www.lumas.com. Unmounted, unframed photo prints and artworks with custom finishes are excluded from the 30-day return policy.
If you need more information or have any questions about your order, please feel free to contact us, and we’ll be happy to help!
Phone: (212) 219 9497
Mon-Fri 10am-7pm (EST)
You can also contact us by e-mail at: